Access & ownership recovery
Lost access to your Google Business Profile? We can help.
Maybe a former marketing agency created the listing. Perhaps the previous business owner still controls the account. You may have lost access to an employee Google account, or discovered that an unfamiliar user manages your profile.
Do not assume you have to start over with a new listing. The right approach depends on who controls the profile and why access was lost. Call 949-274-9794.One-time service fee for access and ownership recovery assistance.
Common access problems, from former agencies to duplicate listings and conflicting ownership.
Shortcuts. We cannot bypass Google ownership controls, and we do not claim to.
Common situations
Common Google Business Profile access problems.
We help legitimate business owners navigate Google access and ownership recovery procedures, identify the appropriate route for their situation, and prepare the information needed to support their request.
A former marketing agency controls your profile
If an agency created your profile but never transferred ownership, we help you understand your options for requesting access or ownership through Google procedures.
The previous business owner still owns the listing
When acquiring an existing business, you may discover that the former owner still controls the Google listing. We help you navigate the ownership transfer or access request process.
You lost access to the Google account
If the employee or individual who managed your profile has left the company, we help assess the situation and identify the appropriate account recovery or profile ownership steps.
Someone else owns your business profile
If Google indicates that another person manages your listing, we help you understand the ownership request process and prepare to establish your legitimate authority to manage the business.
Multiple profiles or conflicting ownership
Duplicate listings and ownership conflicts can make it difficult to determine which profile should be managed. We help review the situation and identify the appropriate resolution path.
Our process
How profile access recovery works.
What information may be needed
The documents required depend on your specific circumstances. We will tell you what is relevant before you gather anything.
A common question
Can you recover a profile without the previous owner?
How the process works
Google provides a request route in some situations
Google provides a process for requesting ownership from the current profile owner. The owner is notified and given an opportunity to respond. If they do not respond within the specified period, you may have another option to claim or verify the profile, although that option is not always available.
What we cannot do
We cannot bypass Google ownership controls
Depending on the circumstances, Google may offer an ownership request or another process for establishing your authority to manage the profile. We help you understand the applicable process and navigate the available steps. Approval is determined by Google.
Pricing
Access and ownership recovery, priced upfront.
Start with a free assessment. We confirm your situation fits the service before any work begins.
Access & ownership recovery
One-time service fee
Lost access to your listing or dealing with a former owner or marketing agency? Get assistance navigating the appropriate ownership and access recovery procedures.
- Lost profile access assessment
- Former owner or agency access issues
- Ownership request assistance
- Guidance through the applicable recovery process
Also available
Suspension recovery
One-time service fee
For profiles Google has suspended or disabled, including cases where a previous appeal was denied.
Also available
Verification & reverification
One-time service fee
For new profiles that will not verify, reverification requests, and video verification problems.
Our fees cover professional assistance with the applicable process. Google makes all final decisions regarding ownership and access. Payment does not guarantee a particular outcome. We are an independent Google Business Profile assistance service and are not affiliated with, endorsed by, or an official partner of Google.
Questions
Frequently asked questions
Can you help if a former SEO agency owns my profile?
Yes. We can help assess the situation and guide you through the appropriate ownership or access request process.
Can you transfer ownership without the current owner permission?
We cannot bypass Google ownership controls. Depending on the circumstances, Google may offer an ownership request or another process for establishing your authority to manage the profile.
What if the previous business owner will not respond?
Google process may provide another option after the response period, but availability depends on the case. We can help you understand the applicable steps.
Do I need to create a new Google Business Profile?
Not necessarily. First, determine whether the existing profile can be recovered or its ownership transferred. Creating another profile prematurely can introduce duplicate-listing complications.
Can you help if I no longer have access to the original Google account?
Yes. We can help assess whether the issue requires Google account recovery, a Business Profile ownership request, or another appropriate route.
Get your Google Business Profile access back.
Do not assume that losing access means you have to start over with a new listing. The right approach depends on who controls the profile and why access was lost. Tell us what happened, and we will help you determine the most appropriate next steps.
Prefer to talk it through? Call 949-274-9794 or email support@local-authority.com.